Your money, kept safe.
How Countorra protects your accounts, your sign-in and your records.
Who can reach your records
Your account
- Signed in as you
- Owner of your records
Your records
- Rechecked on every request
- Row-level security
Someone else
- Refused by the API
- Refused by the database
Built into every plan
Every plan gets the same protection. Only two-step verification is yours to switch on.
Secured layer by layer
Each layer has its own protection, from the servers that deliver the website to the database that keeps your records.
Bank connections
Banking without the worry.
Every bank you connect gets the same care, with nothing to set up.
Your data, your rules
Your records stay yours: kept out of AI training, deleted when you say, disconnected when you choose.
Kept out of AI training
Countorra doesn't use your data to train AI models. What the assistant's providers may do with the data they receive is set out in the Privacy Policy.
- What we delete
Deleted when you say
Delete your account in Settings: Countorra cancels your subscription, ends Plaid's access, removes your documents, then your workspace and your sign-in.
Disconnected when you choose
Disconnecting a bank ends Plaid's access and destroys the stored key. The transactions already imported stay in your records.
Read it in writing
The policies behind this page, for your own review.
- Security policyHow Countorra protects your records.
- Privacy PolicyWhat we collect, and why.
- TermsThe terms of your account.
- SubprocessorsEvery provider, and what it receives.
- Responsible disclosureHow to report a security issue.
Need a security questionnaire answered? Write to support@countorra.com.
Your records stay yours.
The same protections apply on both plans.