What if a payment fails?

If a payment fails, Stripe tries it again over the following days, and your workspace keeps working meanwhile, with a banner asking you to update your card.

If no payment goes through, the workspace is paused: Countorra shows one screen where you can choose a plan, manage billing, export your data or delete your account. Nothing is deleted: your records stay where they are, and everything comes back when you pay.

To fix it, update your card or add another one in Settings → Plan & billing → Payment.